Lean Six Sigma White Belt: Quality Improvement Basics

This Six Sigma White Belt course is designed to provide beginners with a solid foundation in Six Sigma and Lean methodologies. By the end of this course, students will have a comprehensive understanding of process improvement, quality management, and how to apply Lean tools to enhance efficiency.

What you will learn in this course:

• Introduction to Six Sigma: Understand the history, core principles, and key concepts of Six Sigma. You’ll also learn the importance of reducing variation and focusing on customer satisfaction (CTQ).
• Roles & Responsibilities in Six Sigma: Discover the different Six Sigma belt levels (White, Yellow, Green, Black, Master Black Belt) and their roles in projects. Understand how project teams are structured, including the responsibilities of champions and process owners.
• Basic Six Sigma Terminology: Gain a deep understanding of essential Six Sigma terms like DPMO, CTQ, VOC, and SIPOC. Learn how to map processes and analyze variations that can impact quality.
• Introduction to the DMAIC Framework: Dive into the DMAIC (Define, Measure, Analyze, Improve, Control) framework, a key methodology used in Six Sigma to drive continuous improvement. Learn how each phase works and how to use related tools such as Pareto charts and control charts.
• Lean Fundamentals: Learn the basics of Lean methodology, including its core principles such as waste reduction and continuous improvement. Explore Lean tools like 5S, OEE, TPM, and KPIs, and understand how they integrate with Six Sigma.
• Problem-Solving Techniques: Discover common problem-solving techniques such as root cause analysis, the 5 Whys method, and the Fishbone diagram (Ishikawa). Understand how to identify underlying issues and implement solutions to improve processes.
• Six Sigma Metrics: Learn how to calculate and interpret key Six Sigma metrics, such as Return on Quality (ROQ) and process capability. Understand the significance of Sigma levels in measuring process performance.
• Overview of Six Sigma Tools: Get hands-on experience with essential Six Sigma tools such as the House of Quality, control charts, and statistical tools for hypothesis testing. Learn how to use Excel and Jamovi for practical analysis.
• Six Sigma Culture & Mindset: Understand the importance of cultivating a Six Sigma culture in your organization. Learn how collaboration, teamwork, and leadership are vital to the success of Six Sigma initiatives.
• Real-World Examples: Explore case studies from various industries (manufacturing, healthcare, IT) to see how Six Sigma has been applied to achieve process improvements and operational success.
• Practical Application & Quiz: Apply what you’ve learned through practical exercises and quizzes. Test your knowledge with multiple-choice questions to reinforce key concepts.

Course Modules:

1. Module 1: Introduction to Six Sigma
   • Learn the history and key principles of Six Sigma.
   • Understand how Six Sigma focuses on customer satisfaction and reducing process variation.
2. Module 2: Six Sigma Roles & Responsibilities
   • Explore the roles of each belt level in the Six Sigma system.
   • Learn about the structure of a Six Sigma project team and the roles of champions and process owners.
3. Module 3: Basic Six Sigma Terminology
   • Learn critical terms like DPMO, SIPOC, VOC, and CTQ.
   • Understand the importance of process mapping and how it helps identify inefficiencies.
4. Module 4: Introduction to the DMAIC Framework
   • Gain a deep understanding of the Define, Measure, Analyze, Improve, and Control stages.
   • Learn how to use DMAIC tools, such as Pareto charts, to make data-driven decisions.
5. Module 5: Lean Fundamentals
   • Study lean methodology and its key concepts, such as waste reduction (TIMWOOD).
   • Learn how Lean tools such as 5S and OEE are used in conjunction with Six Sigma to optimize processes.
6. Module 6: Problem-Solving Techniques
   • Learn problem-solving methods like Root Cause Analysis (RCA), the 5 Whys, and Fishbone diagrams.
   • Understand how to use these techniques to resolve operational issues effectively.
7. Module 7: Six Sigma Metrics
   • Understand critical Six Sigma metrics, including how to calculate and interpret Return on Quality (ROQ) and Sigma levels.
   • Learn how to assess process capability and improve operational efficiency.
8. Module 8: Overview of Six Sigma Tools
   • Get hands-on experience with Six Sigma tools like control charts and the House of Quality.
   • Learn how to perform hypothesis testing using Excel and Jamovi.
9. Module 9: Six Sigma Culture & Mindset
   • Understand the importance of a Six Sigma culture in organizations.
   • Learn how collaboration, teamwork, and leadership influence Six Sigma’s success.
10. Module 10: Real-World Examples

• Study case studies from different industries to see Six Sigma in action.
• Analyze real-world examples of how Six Sigma drives process improvements and operational success.

11. Module 11: Practical Application & Quiz

• Apply what you’ve learned through practical exercises.
• Complete a quiz to test your knowledge and reinforce key concepts.Join us and start your journey towards mastering the principles of Six Sigma.